Hello experts,
I'm getting an error when trying to open an Adobe Interactive form in the web browser after making some changes to the form in transaction SFP. The error message is "WebDynpro Exception: The ADS call has failed. You can find information about the cause in the error.pdf on the application server".
We have several other Adobe forms on our system and they are all working fine - so ADS is running and working correctly.
I was able to get copies of the error log files specified in the message but they all have "No Errors Reported".
This started in our DEV system after making the change to the form. The change was just adding a few lines of Java script - extending an IF condition that was already in there. I tried moving the changes to QAS to see if the issue was specific to the DEV system, but the error is occurring in QAS now too (the form was working in QAS before transporting the changes). The error is not user or computer specific - happens for all users, all web browsers, etc. The SAP ID I am using in DEV has SAP ALL, so shouldn't be a security/authorization issue.
I have tried the following to resolve the error, but none of these have worked:
- removed the code that was added to the form
- used version management to retrieve the previous version of the form in DEV
- downloaded the form from Production and uploaded back into DEV
- restarted Java and ABAP services on the application server
- stopped and restarted applicable services in transaction SICF (ADS, the form service itself)
- saved/activated/compiled the form, interface, and webdynpro components (multiple times for each)
- deleted the form and interface and uploaded the Production versions to replace them
We've made similar changes to other interactive forms in the system lately and they are all still working correctly. Only this one form has the error.
I really need to be able to make the changes to this form. Any ideas on how to correct this error?
Thanks,
Ryan