Hi,
I have implemented an interactive pdf work report which is used by our service technicans. Before sending the pdf to the customer they click on a command button. Then a javascript coding will hide some elements (subforms, table rows), because they contain only internal data.
Everything is working fine. But sometimes the technicans tell me, that the customer can see the hidden elements. Firstly i thought, it would be a problem with the viewer, when cusomers don't use acrobat reader. In deed for example Xchange pdf viewer does not hidde correctly. But now i got a screenshot, proofing, that customer uses acrobat reader 8.1.2.
I don't think, it's a problem with the coding, because in >99% of all cases it's working fine.
And the technicans definitly did not forget to click on the button.
I tried to deactivate javascipt execution, before viewing the pdf. But even then the elements get hidden correctly.
So i can't reproduce this error.
Has anybody an idea, what the problem could be?
Thank you!
Bye
Peter